Return & Refund Policy
If you are not satisfied with your purchase, you can request a return/exchange within 7 days of receipt of your order for store credit.
Please submit a request for a return authorization by contacting our Customer Care team to assist you with the return process.
To return/exchange one or more items from an order, all of the following conditions must be met:
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The return must be requested within 7 calendar days of the delivery date.
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The item must be in its original, unused, unaltered, and unwashed condition.
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The item must be returned with the tags and packaging in its original condition.
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Customers are responsible for covering the cost of return shipments and coordinating the return with their local post.
Please note: Final Sale items are not eligible for returns or exchanges.
International Returns/ Exchange
Please ship returning international packages with your country/region’s local shipping carrier and be sure to use standard shipping. For added safety, please insure all packages and obtain a tracking number.
Refunds
Once the returned merchandise has been quality checked and approved, KADIJU will reach out to you to issue a refund in the form of store credit. A confirmation e-mail will be sent to you.
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Please note: Shipping fees and duties will not be refunded.